Frequently Asked Questions

  • General
  • Packages & Subscriptions
  • QBank
  • Videos
  • Tests

    No, you cannot retake the QBank. You can only review the answers and practice the incorrect/bookmarked questions again if you’ve bookmarked any while attempting.

    Yes, the questions of QBank and Mock Tests are distinct and both are prepared by our in-house content team. We provide content from one of the best sources and guarantee authenticity.

    No, you cannot get a PDF of the QBank.

    It's simple! You can bookmark a question while attempting a QBank. To view/access bookmarked questions, you can tap the Bookmarks icon on the QBank screen. Additionally, you can also go to the HOME->Quick links->Bookmarks to access saved/bookmarked questions.

    Yes, you can edit or delete bookmarked Videos, Tests, QBank, and Treasures by clicking on the EDIT option on the top right corner of the Bookmarks screen. Simply, select the Bookmarks you want to edit or delete and then click on the Edit button.

    Note: You can edit or delete any Bookmarks as per your convenience.

     Simply click Report on the QBank screen that appears after you successfully submit the questions’ response. Here, you can submit your query and select the type of error. Our content team will look into it and respond as soon as they can.

    Yes, you can reset your QBank and start again by following the below-mentioned steps.

    • First of all, go to the ME tab on the right bottom corner of the home screen.
    • After that, click on Settings.
    • Next, click on Reset.
    • Lastly, click on the Reset button.

    NOTE:  You can only reset your content once every 6 months. This will reset any previously completed/attempted videos, questions in the QBank, Videos, Bookmarks, Saved videos, and Custom Transcripts. Since it won't be possible to undo the modifications once the reset has been done, we suggest you make a wise decision while doing it.

    If you’re unhappy with a video session, we will appreciate your valuable feedback on the matter. On the video player screen, click on three dots in the top-right corner->Leave feedback and rate the Video.

    Note: You may optionally provide detailed feedback in addition to the rating. Our team will get back to you as soon as they look into your feedback.

    Yes, you can watch videos in Hinglish where the session is recorded in a combination of both Hindi and English Language.

    There is no ideal time to take the PrepTest. You can take the PrepTest anytime irrespective of your level of preparation during the allotted time window. We advise you to not wait for the right moment.

    No, you cannot retake the test. If you want to retake the test, you’ll have to reset your account, which will result in losing all your videos, QBank, tests, statistics, etc.

    Note: You can only reattempt the test to boost your speed & accuracy, but it won’t impact your performance card.

    Answers for the tests are shown on the performance card once your test has been submitted successfully. The performance card consists of two sections: Analysis and Solution. You can click on the Solution tab to view the answers for correct, incorrect, and unattempted questions. Or else, you can click on the Analysis tab to view the complete overview of your performance such as All India Rank, Marks, Percentile, Time Taken, etc.

    Yes, you can take the tests after the results are announced, but in that case, you will receive the ‘Predicted Rank’, not the real-time rank.

    Predicted Rank is the rank that you get when you take the test after the exam window closes. For example, if you’ve taken the test after the results are published, you will get the predicted rank instead of the real-time rank.

    Yes, you can know the number of participants in the test. When the result is out, you’ll be able to see your rank among other candidates participating in the test.


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