For Premium Users:

• KYC is mandatory to access the app after becoming a premium user. You will need to complete it immediately after purchasing a plan.
• If you log in on a third device, KYC must be re-verified before access is granted.
• The same document used for the first KYC (e.g., passport or Aadhaar card) must be used for re-KYC on additional devices.
• Once KYC is completed on the third device, the app will automatically log out from the first device to maintain account security.

For Non-Premium Users:

• Non-premium users can complete KYC through their profile section.
• Logging in on a third device will require contacting support for assistance.

This process ensures the security of your PrepLadder account and content access across devices.

No, you cannot take the screenshots of the Video player and Notes screen. If your account is observed taking screenshots more than 3 times on iOS, it will be flagged and you won’t be able to access the content for 15 days.

No, video content is currently only accessible on mobile and tablet devices. However, all other modules like QBank, tests, Custom Modules, and PrepAI can be accessed on both desktop and mobile devices.

You are allowed to be logged in on a maximum of two devices at the same time. Please note that accessing your account with a third device may lead to it being flagged or permanently blocked.

If you subscribe to PrepLadder’s Medical PG course and later switch to FMGE, the content from the Medical PG course will be locked. You will only have access to the free content.

By deleting your account permanently-
You’ll be logged out of Prepladder & your account will no longer be usable.
Your active subscription will be canceled.
You’ll not be able to access your downloaded/saved videos.
You’ll not be able to access your bookmarked content.
You’ll not be able to sign in to your account. You’ll have to sign up/register again.
 

For Premium Users:

• KYC is mandatory to access the app after becoming a premium user. You will need to complete it immediately after purchasing a plan.
• If you log in on a third device, KYC must be re-verified before access is granted.
• The same document used for the first KYC (e.g., passport or Aadhaar card) must be used for re-KYC on additional devices.
• Once KYC is completed on the third device, the app will automatically log out from the first device to maintain account security.

For Non-Premium Users:

• Non-premium users can complete KYC through their profile section.
• Logging in on a third device will require contacting support for assistance.

This process ensures the security of your PrepLadder account and content access across devices.

Version XI is a complete upgrade focused on high-yield learning and faster recall. It includes:

• 280+ Hours of entirely new Rapid Revision videos (English & Hinglish)
• 50+ Hrs of Integrated Essentials for system-wise learning
• 20 Hrs of Real cadaver dissection videos
• Revamped QBank with 5000+ new questions on missing topics + topper review
• Printed flashcards for last-minute revision
• SPARK – an intelligent spaced-repetition flashcard system

Version XI is ideal for NEET PG, INI-CET, and FMGE aspirants who want a more retention-focused, exam-aligned prep system.

Version X helped you cover content. Version XI helps that content convert into recall. You get all-new Rapid Revision (not reused), PYQ-tagged learning to prioritise what repeats, integrated system-wise understanding to reduce overlap, smarter recall tools, and a QBank aligned to the current exam pattern. If your goal is better accuracy and rank improvement, Version XI is the upgrade.

Yes, There will be option to switch between versions. You progress and analytics will be retained in your current version.

Version XI is primarily a recorded, high-yield learning ecosystem. LIVE classes (RESOLVE) are available via the Super ELITE Plan as an add-on.

There are 10% changes made to main videos . Accordingly we have updated the hard copy notes. These videos were freshly recorded in version x so major updates are not done.

We will inform you when the booking starts for the same. We will start the dispatch in second week of april (tentatively)

We will inform you when the booking starts for the same. We will start the dispatch in fourth week of April (tentatively)