When will content for ELITE Plan go live?
Do PrepLadder videos work on all devices?
Can I pause my subscription?
Can I renew my plan?
How many times can I watch the videos?
Can I watch the video offline?
Can I change the speed of videos?
Can I watch videos on bigger screens like Laptop, PC, and TV?
Can I bookmark any questions, video, test? Where can I see my bookmarks?
Can I take screenshots?
Can I connect to the faculty directly through the app?
I bought a PrepLadder subscription for a medical PG course. Can I switch to FMGE?
Can I login from 3 devices?
Is the price of the plan inclusive of tax?
What happens if I permanently delete my PrepLadder account?
By deleting your account permanently- You’ll be logged out of Prepladder & your account will no longer be usable. Your active subscription will be canceled. You’ll not be able to access your downloaded/saved videos. You’ll not be able to access your bookmarked content. You’ll not be able to sign in to your account. You’ll have to sign up/register again.
How do I permanently delete my account?
After your account has been deleted, you won't be able to retrieve anything you've added.To permanently delete your account:From your Me tab, click settingsSelect delete my account Choose the reason why are you deleting the account Click continue and read all the things that will be deleted. Choose Delete Account, then type the text into the input box Click Delete account.
Can I cancel my account deletion?
If it's been less than 10 days since you initiated the deletion, you can cancel your account deletion. After 10 days, your account and all of your information will be permanently deleted, and you won't be able to retrieve your information.It may take up to 30 days from the beginning of the deletion process to delete all the things in your account including data with third parties. While we're deleting this information, you will not able to access your account.
Copies of your financial information may remain after the 90 days in backup storage that we use for accounting purposes. Learn more about our Privacy Policy.
To cancel your account deletion:
Log in to your Prepladder account within 10 days of deleting your account.
Click Contact Us.
What is the ELITE Plan?
ELITE Plan is our latest premium subscription which includes access to -
When is ELITE Plan launching?
Pre-booking for the ELITE Plan starts on January 21. However, the ELITE Plan inclusions are being introduced gradually. The detailed timetable for the same is shown below:
If you pre-book the ELITE Plan now you will be getting an exclusive early bird offer along with an additional validity of 60 days on your plan. Plus, subscribing now will also give you access to content by the existing Dream Team & Dream Team FMGE Edition. *T&C apply
Can I buy the QBank separately?
Is QBank a free or premium feature?
Can I switch back to QBank 4.0 if I have changed my settings for the QBank FMGE Edition?
What will happen to my progress if I switch to the QBank FMGE Edition?
What will happen to my bookmarked questions if I switch to the QBank FMGE Edition?
What will happen to my statistics if I switch to the QBank FMGE Edition?
In the QBank FMGE Edition, what is the difference between the guide mode and the exam mode?
Who all will be teaching in the Dream Team FMGE edition?
PrepLadder has aligned India’s leading medical PG faculties to help you with your exam preparation. You can find their details in the table below:
S No |
Educators |
Subject |
1 |
Dr.Rajesh Kaushal |
Anatomy |
2 |
Dr. Khushbu Mahajan |
Dermatology |
3 |
Dr. Preeti Sharma |
Microbiology |
4 |
Dr.Deepak Marwah |
Medicine |
5 |
Dr.Meenakshi Bothra |
Pediatrics |
6 |
Dr. Sameer Zahid |
Anesthesia |
7 |
Dr.Pritesh Singh |
Surgery |
8 |
Dr.Prassan Vij |
OBG |
9 |
Dr.Preeti Sharma |
Pathology |
10 |
Dr.Jambukeswaran |
Orthopedics |
11 |
Dr.Ankit Goel |
Psychiatry |
12 |
Dr.Soumen Manna |
Physiology |
13 |
Dr.C Shanmugapriya |
Biochemistry |
14 |
Dr.Ruchi Rai |
Ophthalmology |
15 |
Dr.Akhilesh Raj |
FMT |
16 |
Dr.Vyshnavi Bommakanti |
ENT |
17 |
Dr.Nikita Nanwani |
Radiology |
18 |
Dr.Bharat Kumar VD |
Pharmacology |
19 |
Dr. Neha Taneja |
PSM |
When will be notes available in printable format ?
I am a current PrepLadder user. What benefits will I get if I extend my subscription?
Students who are extending their subscription can refer to the following table to understand what they’ll get:
Extension Date | Old Faculty Content | Dream Team Next Edition Content | Validity |
Before 17th Feb 2023 | ✅ | ✅ | Until your original validity + the duration of your extension period. |
Between 17th Feb 2023 & NEET PG 2023 Exam Date |
✅ (Excluding PSM, Pharmacology, Pathology, ENT, Orthopedics, and Psychiatry) |
✅ | Until your original validity + the duration of your extension period. Note: Content by old faculty for PSM, Pharmacology, Pathology, ENT, Orthopedics, and Psychiatry will not be accessible |
Post NEET PG 2023 exam | ❌ | ✅ | Until the duration of your extension period. |
For instance, your pack expires on 15th May and you get an extension before 16th Feb for 3 months, then you'll get access to content by both the old faculty and Dream Team Next edition until 15th May and 3 months of your extension.
However, if your pack expires on 15th May and you get an extension post NEET-PG Exam for 3 months, then you'll get access to only Dream Team Next edition content during 3 months of your extension.
For more clarity you can also read our blog on Elite Plan release schedule.
What will happen to my subscription after ELITE Plan goes live? Will I still have access to Dream Pack 4.0 content?
PrepLadder is dedicated to providing you an uninterrupted learning experience. After the ELITE Plan goes live the following scenarios as per subscription date will be applicable -
Payment Date | Old Faculty Content | Dream Team Next Edition Content |
Before 17th Feb 2023 | ✅ | ✅ |
Between 17th Feb 2023 & NEET PG 2023 Exam Date |
✅ (Excluding PSM, Pharmacology, Pathology, ENT, Orthopedics, and Psychiatry) |
✅ |
Post NEET PG 2023 exam | ❌ | ✅ |
Note: Premium users who purchased their plan before 11 AM, February 17th, 2023, can toggle between the old Dream Team video lectures and the Dream Team Next Edition video lectures after the NEET-PG 2023 exam. However, during the transition period till the NEET PG 2023 exam, premium users can only watch old Dream Team video lectures.
Users who have subscribed between 17th Feb and NEET PG 2023 exam can toggle between the old faculty content (Excluding PSM, Pharmacology, Pathology, ENT, Orthopedics, and Psychiatry) and the complete Dream Team Next Edition video lectures post NEET PG 2023 exam.
For more clarity you can also read our blog on Elite Plan release schedule.
What different subscriptions does PrepLadder offer?
What will happen to my premium plan if I lose my phone or buy a new phone?
Can I share my subscription?
Can I change my plan after purchasing?
If I change my registered mobile number, does it affect my account?
I have subscribed for the Premium Plan but it is not reflecting on my app.
Do you have a Financial Aid partner?
Do I have to pay interest in addition to the Package cost?
What is a No Cost EMI?
Are there any one-time charges or processing fees?
How can I complete my streak?
To help you keep on track, you'll have a daily learning goal. Maintain your streak by completing at least one of the following criteria:
- Watch at least 2 hours of videos and attempt 60 MCQs
- Watch at least 5 hours of videos
- Practise at least 100 MCQs
- Attempt a full-length Mock/Past Year exam
The higher your streak is, the closer you get to fulfilling your dreams.
How can I earn a Trophy?
How can I earn a Star?
For attempting every QBank and completing milestones, you will earn a star.
-Earn a Blue star on completing 10% of overall QBanks
-Earn a Purple star on completing 20% of overall QBanks
-Earn a Pink star on completing 35% of overall QBanks
-Earn a Yellow star on completing 50% of overall QBanks
-Earn a Red star on completing 70% of overall QBanks
-Earn a Green star on completing 90% of overall QBanks.
How can I view my earned rewards?
How do I know if my streak has been completed or not?
Can I share my earned rewards?
Can I save my earnings?
What will happen to your rewards if you reset your content and progress from Settings?
How much of the content will change in 2022?
When will the content be updated?
Will The 2020 Premium Users Get Access To Updated Videos And QBank?
How is the ELITE Plan ready for NEXT?
Can I solve the Qbank Module more than once?
Are the questions of the test distinct from those of Qbank?
Can I get a PDF of the question bank?
How can I save MCQ for revision?
Can I edit or delete My Bookmarks?
How can I report an error in an MCQ?
Can I reset my Qbank and start again?
What is a custom module?
How many custom modules can I create?
What is Exam Discussion?
I am unhappy with one video session. What should I do?
Is there any other language in which the videos can be watched?
When is the ideal time to take PrepTest?
Can I retake a test?
Where can I view the answers for a test I have taken?
Can I take tests after the results are announced?
What is a predicted rank?
Will I get to know the number of participants in tests?
What is included in Notes FMGE Edition?
PrepLadder notes cover all 19 subjects and are based on the video lectures by the Dream Team FMGE Edition. In addition to that, they come with high-quality images, relevant PYQs, fun crosswords, information boxes and other memory aids that help with quick revision and better information retention. We are also offering a last-minute revision book called Integrated Essentials.
What is Integrated Essentials?
Integrated Essentials is an explicit guide to all the important topics. It is the ultimate book for your last-minute revision, where you can find system-wise chapters interlinking all 19 subjects. The book is developed with an interdisciplinary approach to build clinical competency and features comprehensive coverage of 110 high-yield topics.
I am a free user. Can I buy Notes FMGE Edition?
Only ELITE plan users are eligible to buy Notes FMGE Edition.
When can I get the Notes FMGE Edition of all subjects?
We are dispatching Notes FMGE Edition in two batches. The first batch of notes of the following subjects will be dispatched on 10th April:
And the second batch of the notes for the following subjects will be dispatched on 30th April:
Are there any ongoing offers on Notes FMGE Edition?
You can avail our early bird offer wherein the first 500 students to purchase the notes will get an exclusive PrepLadder bag FREE along with the notes.
How soon can I expect the notes to be delivered, and how can I track the delivery status of my notes?
Notes delivery may take anywhere between 10-12 working days. You can track the delivery status of your notes by clicking on the 'Where are my notes' card in the ME tab.
I already have a 2-year (or more) subscription. Will I get the updated notes?
The soft copy of the Notes FMGE Edition will be available in the app as part of your plan. However, you will have to purchase the hard copy of the Notes FMGE Edition separately.
What is the difference between Notes FMGE Edition and Dream Notes 4.0?
PrepLadder believes in constantly improving your preparation journey with advanced tools and resources. To that end, we have also updated Dream Notes 4.0 and introduced Notes FMGE Edition, which are packed with tons of new and advanced features to improve your learning experience. Following are the key updates in Notes FMGE Edition -
What is the price and delivery charges of the Notes FMGE Edition?
Notes FMGE Edition will cost INR 8499 7999/- and will be delivered free of cost to users.
Will notes be shipped to countries outside India?
The Notes will be shipped only within India.
Is there an option to buy Notes without the ELITE plan or for a particular subject?
The option to buy notes without Elite Plan or for a particular subject is not available. You must enrol for the ELITE plan for a complete set of 19-subject notes.
I am a premium user but do not want to purchase notes. Will I get notes in the app?
Purchasing hard-copy Notes is optional. You can access the soft copy of the notes of all 19 subjects on the app.
What is the cancellation/refund policy regarding Notes?
Purchase of Notes is non-refundable and you can not cancel your order once placed.
If I receive a package and a few notes are missing from it, what can be done?
In case you receive the package with missed notes, we will provide you with the missing copies. All you need to do is update your issue within the app by following the below-mentioned steps:
Where else can I connect for my Notes FMGE Edition queries?
For other queries related to Notes, you can connect to our chatbot by following the steps mentioned below: