Frequently Asked Questions About FMGE

There is no dedicated doubt section within the app. However, you can connect with the faculty through the PrepLadder Premium Group on Facebook. Simply post your doubts in the group, and the respective faculty will respond to your queries within a reasonable time.

No, you cannot switch your course from Medical PG to FMGE. In case you have taken the FMGE course then you may switch to Medical PG by confirming the pop-up. NOTE: This change is irrevocable as once you have switched to the Medical PG you cannot revert to FMGE. Thus, we request you to please be careful while switching and avoid losing any data.

You are allowed to be logged in on a maximum of two devices at the same time. Please note that accessing your account with a third device may lead to it being flagged or permanently blocked.

No, video content is currently only accessible on mobile and tablet devices. However, all other modules like QBank, tests, Custom Modules, and PrepAI can be accessed on both desktop and mobile devices.

No, you cannot take screenshots of the Video player and Notes screen on the Android platform. Whereas on IOS, if your account has been observed taking screenshots more than 3 times, your account will be flagged and the content will no longer be available for you for at least 15 days.

By deleting your account permanently-  You’ll be logged out of Prepladder & your account will no longer be usable.  Your active subscription will be canceled.  You’ll not be able to access your downloaded/saved videos.  You’ll not be able to access your bookmarked content.  You’ll not be able to sign in to your account. You’ll have to sign up/register again.
 

For Premium Users:

• KYC is mandatory to access the app after becoming a premium user. You will need to complete it immediately after purchasing a plan.
• If you log in on a third device, KYC must be re-verified before access is granted.
• The same document used for the first KYC (e.g., passport or Aadhaar card) must be used for re-KYC on additional devices.
• Once KYC is completed on the third device, the app will automatically log out from the first device to maintain account security.

For Non-Premium Users:

• Non-premium users can complete KYC through their profile section.
• Logging in on a third device will require contacting support for assistance.

This process ensures the security of your PrepLadder account and content access across devices.

Yes, you can renew and extend your subscription by clicking on SideBar ->Click on View premium Plans->Choose the plan ->Make the payment.

No, you cannot share your subscription. Sharing won?t be possible since, though you can log in on 2 different devices with the same credentials, however, the videos cannot be played on both of these devices simultaneously. Also, we don?t recommend sharing your credentials with anyone else.

No, there is no additional interest, it will be a no-cost EMI.

Yes, we do have Bajaj, Propelld, ShopSe & Akshar Finance as our Financial Aid partner.

We request you to please close the app and open it again. Next, try logging out and logging in again. If it still doesn?t work, please contact@prepladder.com. Our customer care team will get back to you at the earliest.

Yes, you can upgrade your existing plan or extend the duration of your subscription.

For our existing students who have purchased the premium plan before 11th Nov 2020 their account is registered primarily with the email id used during onboarding. Thus, all your data, bookmarks, tests, and usage is safe on the cloud even if you Login to a new device with the same credentials (you cannot change your email address once registered).

Note: We have enhanced our Login process recently by allowing students to Log in via an already registered Phone number. Hence, we strongly recommend keeping your phone number intact for a smoother experience. In case of any issue, please contact@prepladder.com. Our customer care team will get back to you as soon as possible.

Version X is feature-packed with everything you need for your

preparation—

■ Video Lectures with animations, 3D models, real patient cases,

and so much more, all of this in both Hinglish & English.

■ QBank with high-yield MCQs, IBQs, and audio explanations in

both Hinglish & English.

■ Notes in line with the video lectures, loaded with tables,

flowcharts, and high-quality images and medical illustrations.

And so much more.

Learn all about it in detail, below.

You’ll get access to complete Version X, including all features on 12th April, 2025.

The content will be available from 12th April 2025. However, you can grab the Early Bird Offer (applicable only for the first 10,000 learners) and get an additional 20% OFF on the plan

■ Access Version 6 content until 4th April now.

■ Seamlessly switch between Version 6 & Version X after launch

■ You get 2-months of extra validity with your plan subscription

The new, updated video lectures will be live from 12th April 2025, exclusively on the PrepLadder app.

All video lectures will be available in both English and Hinglish.

The new video lectures are designed to maximize your learning, featuring—

• Available in both English & Hinglish
• Practical, Student-Centric Learning
• Animations
• Models/Mannequins
• Instruments
• Real Patient Cases
• Image Overlay
• Standardized PPT template with learning objective and self-assessment questions

• With Version X, we have reduced 15% of the length of the video lectures to increase your efficiency.
• The video lectures are now shorter but still comprehensive, ensuring complete syllabus coverage without missing any key concepts.

The all-new QBank X brings a plethora of new offerings to reinforce your exam preparation—

• Updated subject framework aligned with past exams.
• 20% more image-based questions (IBQs) for better practice.
• Triple-expert review for accuracy & reliability.
• Flowcharts, tables & mnemonics for easy retention
• Audio QBank— listen to audio explanations in both English & Hinglish.

The QBank X features 18,000+ high-yield MCQs from all 19 subjects, featuring clinical, one-liners, IBQs, and PYQs.

• The Audio QBank enables you to learn from the QBank, on the go. Our educators have recorded the explanation of the questions in both English and Hinglish for better understanding.
• The idea behind Audio QBank is to save time and increase your retention.

Yes, soft copies will be released in sets as per the schedule.

Yes, you’ll need a premium subscription - ELITE Plan.

Notes X is available only as a full set.

Pre-booking starts 20th March 2025, dispatch begins 12th April 2025.

Limited-time Early Bird offers will be available from 20th March 2025.

You can buy your set of hardcopy notes, once they are available. We’ll notify you soon.

Please note: You need a premium subscription to PrepLadder Version X to get your notes.

The Notes X will be your best preparation companion—

• Aligned with video lectures for a seamless learning experience.
• High-definition images to enhance visual memory.
• Flowcharts, mind maps & tables to boost retention & recall.

Once Version X video lectures are LIVE, you’ll get an option to toggle between Version 6.0 and Version X.

Yes, you will be able to access the QBank 6.0.

Rest assured! Your progress in QBank 6.0 will remain as it is, without any change.

You will have access to Version 4.0 videos till your validity. Additionally, you can also toggle between Version 4.0 and Version X

Yes, you can easily interchange between Version 6.0 and Version X.

The Early Bird Offer kicks off on 17th Feb, giving you—

• An exclusive 20% OFF (lowest prices guaranteed) on PrepLadder 6.0 Premium plans— ELITE & Prof Plans
• Priority access to Version X content the moment it launches on 12th April 2025.

• The Early Bird Offer will be available on premium ELITE & Prof Plan subscriptions.
• Get 2 extra months free on validity packs of 1 year or more!

Yes, With your Version X Premium subscription, you can get Notes X by paying a small additional amount.

Yes, you will automatically get access to Version X video lectures and QBank X once it is launched.