
Can I take screenshots ?
No, you cannot take the screenshots of the Video player and Notes screen. If your account is observed taking screenshots more than 3 times on iOS, it will be flagged and you won’t be able to access the content for 15 days.
Can I access videos on my PC or desktop?
No, video content is currently only accessible on mobile and tablet devices. However, all other modules like QBank, tests, Custom Modules, and PrepAI can be accessed on both desktop and mobile devices.
Can I login from 3 devices?
You are allowed to be logged in on a maximum of two devices at the same time. Please note that accessing your account with a third device may lead to it being flagged or permanently blocked.
If I’ve subscribed to PrepLadder’s Medical PG course, can I switch to FMGE?
If you subscribe to PrepLadder’s Medical PG course and later switch to FMGE, the content from the Medical PG course will be locked. You will only have access to the free content.
What happens if I permanently delete my PrepLadder account?
By deleting your account permanently-
You’ll be logged out of Prepladder & your account will no longer be usable.
Your active subscription will be canceled.
You’ll not be able to access your downloaded/saved videos.
You’ll not be able to access your bookmarked content.
You’ll not be able to sign in to your account. You’ll have to sign up/register again.
What is the KYC process for accessing the PrepLadder app on multiple devices?
For Premium Users:
For Non-Premium Users:
This process ensures the security of your PrepLadder account and content access across devices.
What is the KYC process for accessing the PrepLadder app on multiple devices?
For Premium Users:
For Non-Premium Users:
This process ensures the security of your PrepLadder account and content access across devices.
What’s new in Version XI?
Version XI is a complete upgrade focused on high-yield learning and faster recall. It includes:
When will Version XI content go LIVE?
Version XI content goes live on 12th April 2026.
What is the pre-booking offer, and till what date is it available?
Prebooking starts on 23rd February and is available till 28th February.
What will I get till 12th April?
Until launch, you will have access to existing Version X content. You will be able to see demo videos of all the new assets in your current version.
Who should buy Version XI?
Version XI is ideal for NEET PG, INI-CET, and FMGE aspirants who want a more retention-focused, exam-aligned prep system.
Why should I switch from Version X to Version XI?
Version X helped you cover content. Version XI helps that content convert into recall. You get all-new Rapid Revision (not reused), PYQ-tagged learning to prioritise what repeats, integrated system-wise understanding to reduce overlap, smarter recall tools, and a QBank aligned to the current exam pattern. If your goal is better accuracy and rank improvement, Version XI is the upgrade.
Will my progress be maintained if I switch to Version XI?
Yes, There will be option to switch between versions. You progress and analytics will be retained in your current version.
Will I get access to live classes with Version XI?
Version XI is primarily a recorded, high-yield learning ecosystem. LIVE classes (RESOLVE) are available via the Super ELITE Plan as an add-on.
What has changed in the main videos?
There are 10% changes made to main videos . Accordingly we have updated the hard copy notes. These videos were freshly recorded in version x so major updates are not done.
When will I get notes for Version XI?
We will inform you when the booking starts for the same. We will start the dispatch in first week of april (tentatively)
When will I get notes for Rapid Revision?
We will inform you when the booking starts for the same. We will start the dispatch in second week of April (tentatively)